Client Feedback

Thank you for choosing Chalk Architects.

Now that your project has reached completion, we would really appreciate a few minutes of your time to tell us about your experience of working with us.

Your feedback helps us understand what we are doing well and where we can improve our service for future clients.

Overall Experience

How would you rate your overall experience of working with Chalk Architects?

Design

How satisfied are you with the design of your project?
How well do you feel the completed project responds to your original brief and requirements?

Our Service

Please rate the following:
Understanding your brief
Quality of architectural design
Quality of drawings and information
Attention to detail
Communication
Responsiveness
Advice and guidance
Management of the project
Support during construction
Value for money

Communication

How would you rate the clarity and frequency of communication from Chalk Architects?
Did you feel kept sufficiently informed about the progress of your project?

Construction and Completion

How satisfied were you with the support provided by Chalk Architects during the construction phase?
Did you feel that we provided sufficient support in your dealings with the contractor?

The Finished Project

How satisfied are you with the completed project?

Working with Chalk Architects

Would you recommend Chalk Architects to friends, family or colleagues?

Testimonial

We are always grateful when clients are willing to share their experience of working with us.
Would you be happy for us to use any of your comments from this survey as a testimonial for Chalk Architects?
If yes, may we use your name alongside the testimonial?

Photography and Future Case Study

We may wish to photograph the completed project and feature it on our website, social media or in architectural publications.
Would you be happy for Chalk Architects to contact you about photographing the completed project?
Would you be happy for us to feature the project as a case study, subject to agreeing the content with you before publication?

Final Thoughts

Thank you for taking the time to complete our survey.
Your feedback is genuinely valuable to us and helps us continue to improve the service we provide to our clients.
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